ROYALTIELUXE REFUND & STORE CREDIT POLICY ♥︎♡

Last Updated: September 21, 2026

Please review this policy carefully before purchasing from RoyaltieLuxe.

No Monetary Refunds

RoyaltieLuxe generally does not issue monetary refunds.

For eligible issues or approved returns, we provide store credit that can be used toward a future RoyaltieLuxe purchase.

Nothing in this policy limits any refund, replacement, cancellation, or other rights that cannot legally be excluded under applicable law.

Store Credit Eligibility

If you have an eligible issue with your order, please contact RoyaltieLuxe within 7 days of confirmed delivery.

To request assistance, provide:

Your name
Order number
Reason for your request
Photos of the product when applicable

Requests are reviewed before store credit is approved.

Approved store credit is issued for use toward a future purchase and is not redeemable for cash.

Original shipping charges are generally not included in store credit unless the issue resulted from an error by RoyaltieLuxe or applicable law requires otherwise.

Made-to-Order & Custom Products

Some RoyaltieLuxe products are made to order or customized specifically for the customer.

Please carefully review your size, style, color, customization, shipping information, and other selections before completing your purchase.

Once production begins, custom and made-to-order products are generally final sale and are not eligible for voluntary returns, cancellations, or store credit.

If a custom or made-to-order product arrives damaged, defective, or materially different from what you ordered, please contact us within 7 days of delivery so we can review the issue and provide an appropriate resolution.

Digital Products

Because digital products cannot be physically returned, digital purchases are generally final sale once accessed or downloaded.

Digital products are not normally eligible for refunds, returns, exchanges, or store credit after access or download, except where required by applicable law.

If you experience a technical issue accessing your purchase, please contact us for assistance.

Damaged, Defective or Incorrect Items

If RoyaltieLuxe sends you an incorrect item or your item arrives damaged or defective, contact us within 7 days of delivery.

Please provide clear photos showing the item, the issue, and packaging when relevant.

After reviewing your claim, RoyaltieLuxe may provide an appropriate resolution, such as replacement, correction, or store credit, depending on the circumstances and applicable law.

Change of Mind

We generally do not provide monetary refunds for:

Changing your mind
Ordering the wrong option or size
Providing incorrect customization information
Providing an incorrect shipping address
Custom or made-to-order products already in production
Digital products that have already been accessed or downloaded

Eligible situations may be considered for store credit according to this policy.

Order Cancellations

Contact us as soon as possible if you need to request a cancellation.

Cancellation requests are not guaranteed, especially after an order has entered processing or production.

Custom and made-to-order orders generally cannot be canceled once production has begun.

How to Contact Us

For a return, store-credit request, damaged item, or order issue, contact:

RoyaltieLuxe
Email: Royaltie@Royaltieluxe.shop
Website: RoyaltieLuxe.shop

Please include your order number and reason for contacting us.